Terms and Conditions

By accessing of  https://delibertiboutique.com/ users agree to abide by all conditions.
Deliberti reserves the right to ask the Members who do not accept or do not intend to comply with these terms, refrain from using the website. The products sold on this site are intended EXCLUSIVELY for personal use and not resale. The purchase of the products for sale is closely related to the acceptance of all the points of the contract which: 

• ON LINE SHOPPING
• DELIVERY
• RETURNS
• WEB SITE TERMS
• LEGAL TERMS
• TRADE POLICY
• RESPONSIBILITY

COMPLAINTS

If the products have any kind of defect or some is missing please immediately contact our help desk within 48h at resi@deliberti.it and don't wear the product for any reason.

COPYRIGHT & TRADEMARK

All trademarks belong to their respective owners.
All content such as images, text, design, graphics, codes and format scripts are protected by copyright.
Any reproduction, modification, transmission, publication or distribution to third parties, in whole or in part is strictly prohibited without our express written consent.

ONLINE SHOPPING

PRICES

Prices and invoices are in Euro.
Due to finacial market exchange rate the final amount to be payed could be slightly different from the one you checked before making the order.

If you have different currency in your country please check with your bank final exchange rate and commissions.

Shipment cost and import tax could be included into the product prices. Please check the cart where all such informations are shown. To check this add an item to your shopping cart and go to checkout. In the Cost details you will see all the info related to shipping cost and import taxes.
Local taxes are always excluded from the total cost of your order, is it up to customer to check for local tax amount (if any).

PAYMENT METHODS

Orders maybe payed with one of the following method (please check this page frequently because new are being added).

Credit Card
Credit card payments are commission included. No further costs will be applied in any case. Credit Card payments are processed via secure connection with SSL certificate; the service is managed from the company Banca Sella SpA a leader company in credit card transactions.
For more informations please visit www.constriv.it.

Credit Card Security
All the transactions are processed by Banca Sella SpA that grants high security standards. You credit card number is never stored or saved in any form from Deliberti srl.
Our employee will never ask your credit card information, so please never give out to someone trying to represent deliberti company such informations.
We suggest to apply to your credit card company for Verified By Visa or Mastercard Securecode protocol that allows you the top credit card protection.

For credit card transactions Deliberti srl could ask you proof of identity or a different payment method.

For further informations please visit:
www.via.com or www.mastercard.com/it

Credit card payment details
If the credit card is not blocked and has sufficient funds Banca Sella SpA will immediately send us a payment confirmation.
Once the payment is accepted you will receive a email with your order and the transaction number. The credit card is immediately debited also if shipment could take some day before delivery.
(Order are being processed from Monday to Friday 9.00-17.30. Orders places during the weekend are managed the first available working day.

PayPal
Orders could be payed also via PayPal with credit/debit card. Is it a secure payment method and it requires just few minutes if you don't have a PayPal account yet. Please visit PayPal.com for further informations.

ORDER STATUS

Customers can check their order status signing in and going to Control Panel (is it in the top part of the website).<br>Once the shipment is delivered to our courier you will receive an email with instructions and tracking number in order to be able to know actual location of your goods.

CHANGING ORDER

Once the order has been dispatched we cant add or remove any item from it. Multiple order could be delivered separately.

SHIPPING

DELIVERY INFO

Delivery to Italy is free for orders above 200 euro of products not on sale/promotion.
As for italian laws all the shipments come with invoice with Euro prices.
Items sold in promotions shows original price and promo price.

SHIPMENTS COSTS:

Shipment price change based on the volume of selected items.
To know minimum order for Free shipment when ordering full price products please click here
For shipments to USA and for orders over $ 800, the cost of custom duties is charged to the customer

DATE OF SHIPMENT

Shipments are made from Monday to Friday. Orders received on Saturday and Sunday are shipped on Monday morning or the first available working day.

During promo periods or due to national holidays delivery could require more days.

For European countries Deliberti.it may offer free delivery, please check in Cart shipping cost section.

On average the order are delivered to customers as follows (Saturday and Sunday Excluded):
Italy: 2-3 days for major cities / 3-7 days for remote areas
Africa: 2-4 days Asia and the Middle East: 2-3 days
Australia and Oceania: 2-3 days for major cities / 4-5 days for remote areas
Europe: 1 day for major cities / 2-3 days for remote areas
South America: 3-4 days
USA and Canada: 1-3 days, according to the final destination

SHIPMENT DELIVERY

Shipments are made from Monday to Friday. All the orders received within 13:00 are delivered the same day. Order received after 13:00 are shippend the next working day.
If the delivery can't be made due to absence of customer the order risk to be sent back to us. In that case the customer will be deducted of delivery costs in case of refund request.

All the customers accept our ToC.

SHIPPING RESPONSIBILITY

Shipments resposability are up to the customer as for italian law art.1550.
In case the product is lost, damaged or delivered to someone else the seller is not responsibile and the final customer needs to contact the shipment company for a claim.

If the delivery box is damaged or there's some missing box the customer can accept the delivery with a reserve and write it on delivery documents or refuse the delivery.
If the customer accept the damaged/box missing shipment without reporting it on the delivery documents nothing could be asked as claim to the shipment company.

RETURN POLICY

Return policy valid for Italy only

Return policy for Europe and Extra-Cee countries

WEBSITE TERMS

PRODUCTS IMAGES

The colors of the images that show the products and their details are for guidance only. This is due to the different color rendering method of monitors/screens/TVs that is given by a process of direct emission of light, different from the real perception of the colors that takes place by light reflection.
Deliberti srl declines any responsibility in case the colors of the products online may present differences from the original product.
For pre-orders items, it is possible that the designers decide to make changes to items or even decide not to produce them.
In case the item is not produced or that there are discrepancies between the way the product appears online and the real product the customer will be contacted to obtain the express consent of the changes and proceed with the shipment or order cancellation.

PRODUCTS AVAILABILITY

The assortment of products on the site reflects the availability of the item for size and color. The website is in fact computationally connected with the shops of the group in real time.
Although extremely rare, it is possible that for a number of reasons (lack of connectivity, excessive delay during the order payment by a customer or the company that processes the payments) a certain product is no longer available.
In case the ordered item is not available or if for some reason your order can not be processed the customer care will promptly notify the customer.

As an authorized dealer all the products are original and never counterfeit.

TRADE POLICY

END USER

Deliberti srl sells only to end users and not to company.

Goods with European destinations will always be invoiced with VAT.

For sales in Europe we always apply VAT because we consider all users like end users and not companies.

End user means a person who is acting for purposes which are outside his trade, business or professional purpose.
We invites users that do not relate to the category of end user avoid any contact for business relations with our company.
As the commercial policy described above, Deliberti reserves the right to cancel orders from persons we judge not end users or do not comply with our commercial policies.

ORDER SHIPMENT

Deliberti srl reserves the right to cancel all or part of orders without giving specific reasons.
The amounts of cancellations will be refunded by the same method of payment.
Deliberti srl reserves the right to refuse orders to anyone at any time.

CUSTOMER REQUIREMENTS

To place orders at delibertiboutique.com customers must meet the following requirements:

- Being the final customer as defined by our Commercial Policy
- Be at least 18 years of age in the country of residence
- Have the necessary legal requirements to be able to sign legally valid contracts
- Have a valid e-mail address.
- Owning the legal requirements for orders payment

RESPONSIBILITY

ITALIAN LAWS

The site is regulated by Italian law regarding online sales / by mail.
By accessing deliberti.it you and Deliberti srl agree that the laws and regulations of the Italian State will apply to all matters relating to your use of the website.
Deliberti srl does not guarantee in any way that materials on this site are valid in your country; buying them from places where them are illegal is expressly prohibited.
Those who choose to access this site from other locations other than Italy do so on their own initiative and are solely responsible for compliance with local legislation.

RESPONSIBILITY

Deliberti srl publishes information on its website in order to provide a service to its customers, however it declines all responsibility for inaccuracies and / or typographical errors for which is expected immediate correction.
We also reserve the right to make corrections and changes to the site whenever necessary without prior notice.
Deliberti  srl declines any responsibility for any problems, damage or risks that you may encounter while using the site.
In case of not delivery of the ordered products the responsability is limited to the full refund of the amount payed by the customer.
We reserve the right to amend / revise the terms and conditions contained in this legal notice, by updating without any obligation to give notice.
The user must agree to all terms contained in this legal notice and periodically check for updates, changes and corrections.